Policies

Shipping Policy

Thank you for shopping with PERFCT Clothing! We are committed to providing you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below:

1. Processing Time:

  • Orders are typically processed within 1-2 business days after payment is received. Please note that processing time may be slightly longer during peak seasons or promotional periods.

2. Shipping Methods:

  • We offer several shipping options to accommodate your needs. At checkout, you will have the opportunity to choose from standard, expedited, or express shipping options based on your location and desired delivery speed.

3. Domestic Shipping (Within [Your Country]):

  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Express Shipping: Estimated delivery within 1-2 business days.

4. International Shipping:

  • We proudly offer international shipping to many countries worldwide. Shipping times may vary depending on the destination and customs processing. Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.

5. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

6. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, the shipping method selected, and your location. Shipping costs will be displayed at checkout before you complete your purchase.

7. Delivery Issues:

  • In the rare event that your order is delayed or lost in transit, please contact our customer service team for assistance. We will work diligently to resolve any issues and ensure that you receive your order as soon as possible.

8. Shipping Restrictions:

  • Please note that we are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, we may have shipping restrictions in certain regions due to legal or logistical constraints. If you have any questions about shipping to your area, please contact us before placing your order.

9. Holiday Shipping:

  • During peak holiday seasons, shipping carriers may experience delays due to high volume. We recommend placing your orders early to ensure timely delivery, especially around major holidays.

10. Returns Due to Shipping Errors:

  • If there is an error with your order due to shipping (e.g., wrong item received, damaged during transit), please contact us within 7 days of receiving your order to arrange for a replacement or refund.

Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at [Your Contact Email] or [Your Contact Phone Number]. We are here to help!

Thank you for choosing [Your Clothing Brand]! We appreciate your business and look forward to serving you again soon.

Sincerely,

[Your Name] [Your Position] [Your Clothing Brand]

 

Return Policy

Thank you for shopping with [Your Clothing Brand]! We want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we're here to help. Please review our return policy below:

1. Eligibility:

  • To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

2. Timeframe:

  • You have [X] days from the date of delivery to initiate a return. After [X] days, unfortunately, we cannot offer you a refund or exchange.

3. Return Process:

  • To initiate a return, please contact our customer service team at [Your Contact Email] to request a return authorization. Please provide your order number and the reason for the return.
  • Once your return request is approved, we will provide you with instructions on how to return your item(s). Please note that customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item received, damaged during transit).
  • Please securely package your item(s) and ship them back to us using a trackable shipping method to ensure safe and timely delivery.

4. Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
  • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.

5. Exchanges:

  • If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and indicate your exchange preference when contacting us. Exchanges are subject to availability.

6. Non-Returnable Items:

  • Certain items are non-returnable for hygiene reasons, including but not limited to underwear, swimwear, and pierced jewelry. Additionally, final sale items are not eligible for return or exchange.

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

8. Return Shipping Address:

  • [Your Clothing Brand] [Return Address Line 1] [Return Address Line 2] [City, State, Zip Code] [Country]

Contact Us:

  • If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at [Your Contact Email] or [Your Contact Phone Number]. We are here to assist you!

Thank you for choosing [Your Clothing Brand]! We appreciate your support and hope you enjoy your shopping experience with us.

Sincerely,

[Your Name] [Your Position] [Your Clothing Brand]